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Head and Neck Doctors in Sacramento, CA - Sutter Health logo

Head and Neck Doctors in Sacramento, CA - Sutter Health

Otolaryngology (ENT) • Sacramento, CA

What patients say

Patients praise

  • Physicians described as thorough, professional, and knowledgeable
  • Appreciation for effective surgical and medical interventions
  • Staff members noted as courteous and approachable in some instances
  • Clear explanations of procedures and treatment plans

Common complaints

  • Reports of dismissive or condescending bedside manner
  • Difficulties with office staff, scheduling, and communication responsiveness
  • Frustrations regarding appointment cancellations and long wait times
  • Occasional dissatisfaction with clinical outcomes or diagnostic accuracy

In patients' words

"Dr. Evans did his surgery when he was 4 years old & dramatically increased my son's quality of life. We are forever grateful for Dr. Evans & his staff."

— Healthgrades patient review

"Finally meet Areen and he was completely dismissive of my symptoms, as well as being condescending."

— Healthgrades patient review

"It has been over a month with no response to my emails or calls. I even said in the email I am feeling horrible and I am just wanting help with no response even though it says the email was read."

— Vitals patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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