Sacramento Orthopedic Surgeons | Carmichael Orthopedist | Summit
Orthopedics • Sacramento, CA
Ratings by platform
- WebMD Care: 4.0/5.0 (for Dr. Paul Sasaura) (40 ratings)
- Apple Maps: 2.9/5.0
- Facebook: 94% recommend (78 reviews)
- Company Website (Self-reported): 4.7/5.0 (505+ reviews)
What patients say
Patients praise
- Praise for surgical skill and successful outcomes, particularly regarding joint replacements
- Specific mentions of appreciation for doctors like Dr. Sasaura and Dr. Greene
- Reports of professional medical care and staff enthusiasm in some instances
Common complaints
- Dissatisfaction with clerical and administrative staff, including reports of rude behavior
- Concerns regarding post-operative follow-up and care communication
- Frustrations with billing and insurance procedures
- Reports of long wait times for appointments and referrals
- Some patients felt they were seen by physician assistants rather than doctors for significant decisions
In patients' words
"I want to publicaly thank Dr. Sasaura for his good care and skill regarding my hip replacement . Very professional staff.Good care prior to surgery, responsive to questions after."
— WebMD/MapQuest reviews"Finally, the PA (not Doctor) came and examined the xray... and told us that she needs surgery... We went to a different orthopedic surgeon practice in Sac for a second opinion, we were see by a real doctor and he made the decision that she does not need surgery!"
— Unilocal/External reviews"Almost 11 months from my first appointment to my surgery date... only to be told by PA... three days before my surgery date that it was canceled."
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