
Sacramento, CA Holistic Health Practitioners | Sutter Health Doctors
Integrative Medicine • Sacramento, CA
Ratings by platform
- Better Business Bureau (BBB): 1.07 out of 5 stars (116 complaints in the last 3 years)
- HospitalStats.org (Patient Satisfaction): Average
What patients say
Patients praise
- Some patients report care providers are tentative, caring, and communicative
- Nurses noted for good communication in some cases
- Cleanliness of facilities generally reported as good
- Integrative and holistic options available within the Sutter system
Common complaints
- Billing, insurance verification, and overcharging issues
- Scheduling difficulties and long wait times for appointments
- Perceived ineptitude or unresponsiveness of staff and clinicians
- Poor communication regarding patient access and care decisions
In patients' words
"BADLY OVERPRICED, they charged $650 just for new patient registration + cost of visit, total $1000 just for one simple doctor appointment"
— BBB Customer Review"The frequent ineptitude by their clinicians and support staff is shocking. And there is no accountability when they... up - on your body."
— BBB Customer Review"Hospital staff not very professional very rude does not know how to treat people right does not know how to take accountability into their actions and doesn't quickly respond to their patients when needed"
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