Northeast Medical Group - Multispecialty Center - Rye Brook
Oncology • Rye, NY
Ratings by platform
- Yelp: 2.5/5 (based on 14 reviews) (14)
What patients say
Patients praise
- Clean and welcoming environment for pediatrics
- Friendly staff reported by some patients
- Long-term patient satisfaction with care providers in some cases
Common complaints
- Rude and dismissive behavior from front desk and administrative staff
- Perceived lack of compassion or competence from some medical professionals
- Difficulties with the appointment scheduling process
- Instances of poor patient experiences during specific procedures
In patients' words
"The receptionists here during the week and weekend are rude and angry every. single. time. Some nurses are rude to children when not in the presence of the parents and at times incompetent, too."
— Yelp review"everyone has been very friendly and beyond helpful. Pediatrics is clean and welcoming. They have a well room for children"
— Yelp review"who is the rude obnoxious officious front desk help? Since when are people in customer service incapeable of providing basic customer service? It should not be torture to make an appointment...."
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