Rye, 1 Theall Road, NY | Summit Health (formerly Westmed)
Gastroenterology • Rye, NY
Ratings by platform
- Solv: 4.7 out of 5 (10,086)
- Summit Health website: 4.5 out of 5 (716)
- OpenGovNY: 3.9 out of 5 (31)
What patients say
Patients praise
- Professional and friendly staff in many interactions
- Efficient handling of visits and urgent care services
- Convenience of having multiple specialists in one facility
- Quality of care from individual physicians reported by some patients
Common complaints
- Difficulty contacting administrative staff or getting follow-up on messages
- Concerns regarding wait times for care or authorizations
- Perception of declining service quality since the acquisition by Summit Health
- Reports of poor medical outcomes or communication in specific cases
In patients' words
"There is no direct admin contact, and voicemails receive little follow-up... The lack of urgency, coordination, and communication is unacceptable in situations where time is critical."
— PissedConsumer"There are still some very good doctors who are hanging on at westmed, but since Summit bought it, service has plummeted."
— Apple Maps"Everyone at that office was super friendly and made me ( the patient) feel cared for. This is a well oiled machine."
— OpenGovNYMore clinics in Rye
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