WK Family Medicine Ruston - Willis Knighton Health
Primary Care • Ruston, LA
Ratings by platform
- Willis Knighton Health Directory / WebMD: Dr. Benson Grigsby: 5/5; Dr. Payton Whiddon: 5/5 (Dr. Grigsby: 254 ratings; Dr. Whiddon: 61 ratings)
What patients say
Patients praise
- Compassionate, professional, and knowledgeable medical staff
- Physicians take ample time to listen to patient concerns and questions
- Patients feel well-cared for and valued
- Efficient, friendly, and supportive office staff
Common complaints
- Some patients mentioned that wait times can occasionally be longer than expected
- Some users mentioned the waiting room could feel stuffy at times
In patients' words
"Dr. Grigsby has been our Dr. for over 20 years... He is always thorough in his exams and answers all questions in a professional easy to understand manner. His office staff is friendly and knowledgeable as well. We love and appreciate his Service and dedication to his patients."
— WebMD Patient Review"This is a really good medical group led by Dr. Grigsby with PA's Chip and Emery. The staff is excellent and very professional. These folks are friendly and extremely knowledgeable."
— LocalityBiz Patient ReviewMore clinics in Ruston
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Patients praise: Some medical staff are reported as helpful or kind · Some patients experience quick check-in processes.
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Patients praise: thorough and clear explanations of medical conditions · friendly and courteous office staff.
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Patients praise: Compassionate and friendly staff · Doctors (Dr. Hanna and Dr. Trey) are caring and dedicated.
WK Family Medicine Ruston
Patients praise: Highly professional and knowledgeable staff · Excellent bedside manner and thorough examinations by physicians.
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