Royal Oak, MI Radiology Services: Trusted RMI Physicians
Imaging and Radiology • Royal Oak, MI
Ratings by platform
- Yelp: 3.3/5 stars (21 reviews)
- XrayInterpreter: 3.4/5 stars (18 reviews)
What patients say
Patients praise
- Professional and friendly staff, including technicians and receptionists
- Clean and well-maintained facilities
- Efficient, timely, and fast service during appointments
- Clear communication and explanations of procedures by staff
Common complaints
- Difficulties with scheduling appointments
- Long hold times on the phone
- Delays in receiving radiology results without proactive follow-up
- Occasional dissatisfaction with front desk customer service
In patients' words
"Bad service, don't send the results until we have to call. And bad customer service in the front desk. Efficient, fast and putting the patient first."
— Yelp review"Always a pleasant experience and taken on time. From receptionist, staff, technicians, to doctors are kind and professional. scheduling is terrible. Hold times ..."
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