MRI Center in Royal Oak, MI - Michigan Diagnostics
Imaging and Radiology • Royal Oak, MI
Ratings by platform
- Birdeye (Central Medical Imaging CMI): 4.7 out of 5 stars (1,107 reviews)
- Expected Healthcare (Basha Diagnostics): 3.6 out of 5 stars (622 reviews)
- Healthgrades (Basha Diagnostics): 3 out of 5 stars (2 reviews)
What patients say
Patients praise
- Professional and efficient technicial staff
- Courteous, friendly, and accommodating front desk staff
- Clean, welcoming, and comfortable clinical environments
- Supportive and empathetic care, particularly for anxious patients or those needing physical assistance
Common complaints
- Reports of potential billing scams under the name Michigan Diagnostics Path (unrelated to local imaging centers)
- Occasional complaints regarding long wait times and poor communication at some imaging centers
- Issues with lack of transparency regarding self-pay pricing
- Some patients report difficulty getting results without proactive follow-up calls
In patients' words
"Greatest and most customer friendly receptionist ever!"
— Loc8NearMe (Basha Diagnostics)"Absolutely horrible with running behind and not communicating to the patients that we would have to wait over an hour."
— Loc8NearMe (Basha Diagnostics)More clinics in Royal Oak
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