Family Medicine in Roy, UT - ProviderMatch - Intermountain Health
Family Medicine • Roy, UT
Ratings by platform
- Intermountain Health ProviderMatch: Generally high ratings for individual providers (e.g., 4.6–5.0 range on official site) (Varies by provider (e.g., 61–563 ratings per physician))
- Zocdoc (Intermountain Health Roy InstaCare): 4.26/5.0 (Not explicitly specified (general aggregate))
What patients say
Patients praise
- high patient ratings for many individual providers at Roy Clinic
- providers frequently praised for listening, empathy, and thoroughness
- effective referral processes for specialist care
- compassionate and professional bedside manner reported by patients
Common complaints
- billing errors and difficulties with refund processing
- concerns regarding appointment scheduling and insurance authorization communication
- perceived lack of thoroughness in patient visits
- general frustration with large healthcare system bureaucracy and communication barriers
In patients' words
"Dr. Campbell is an incredible doctor! I have never felt more listened to and heard. He is never in a rush, and really takes time to talk and be very thorough in his care."
— Intermountain Health ProviderMatch (Patient Review)"Intermountain Health took the word CARE out of their name and their patient visits, and their doctors are more interested in hurry up visits with minimal diagnostics than actually figuring out what to do."
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