Roy Urgent Care Clinic, Family Medicine & Walk Ins | Ogden Clinic
Family Medicine • Roy, UT
Ratings by platform
- Birdeye: 4.5/5 stars (2,144 reviews)
- WebMD: 1/5 and 5/5 stars (2 reviews)
- Ogden Clinic website: 4.7/5 stars (over 2,000 reviews (Google))
- Solv Health: 2.5/5 stars
What patients say
Patients praise
- efficient service
- knowledgeable and friendly medical providers (doctors/assistants)
- high overall customer satisfaction ratings reported by the clinic
Common complaints
- billing and administrative issues
- rude or unprofessional front desk staff
- denial of care due to billing disputes
- poor quality of medical attention/care received
In patients' words
"I have nothing but excellent service here. They are efficient, high knowledge and ver friendly. Everyone I have dealt with is wonderful!"
— WebMD user review"Issues with the fact that the receptionist didn't input the responsible party's billing address correctly, billing department repeatedly sending the bill to the wrong address, and some nasty-mean billing department customer disservice personnel..."
— WebMD user review"They denied urgent care to my 5 month old today with an ear infection, due to a bill that had been sent to collections last year from my husband. They told us the account had been marked as inactive and refused to make a new one."
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