Rowlett, TX
Occupational Medicine • Rowlett, TX
Ratings by platform
- Birdeye (Texas Health Family Care): 4.6/5 (362 reviews)
- Healthgrades (Dr. Lien Lam): 4.9/5 (65 reviews)
- Healthgrades (Dr. Roberto Lopez): 4.8/5 (269 reviews)
- Birdeye (Integrity Urgent Care): 4.8/5 (86 reviews)
- Birdeye (Texas Oncology-Rowlett): 2.7/5 (35 reviews)
- WebMD (Dr. Paulo Calderon): 5.0/5 (140 ratings)
- WebMD (Dr. Beau Meyer): 5.0/5 (131 ratings)
- Tebra (Laura Cervantes, FNP): 4.99/5 (260 reviews)
What patients say
Patients praise
- Professional and knowledgeable providers
- Strong listening skills and patient-centered communication
- Efficient, timely, and clean office environments
- Long-term, trusting relationships with healthcare providers
- Helpful and friendly office staff in many practices
Common complaints
- Difficulty reaching offices by phone or disconnects
- Concerns regarding billing/financial motives over patient care
- Frustration with administrative or check-in processes
- Occasional reports of dismissive staff or poor bedside manner at specific locations
In patients' words
"Dr Lam has always been outstanding when it comes to my numerous medical situations I refer many patients to all staff there and will continue thank you all for the great care"
— Healthgrades (Dr. Lien Lam review)"Dr. Lopez listens and has your best health outcome as his goal. Professional, knowledgeable, and genuine cares about his patients."
— Healthgrades (Dr. Roberto Lopez review)"Everytime I try to call this office I can NEVER get through!! I listen to all the prompts, and when I select the number, nothing happens. It just keeps on talking and not acknowledging that I have selected a number."
— Birdeye (Texas Oncology-Rowlett review)"MONEY IS NOW THEIR ONLY CONCERN. BE CAREFUL of staff, and the fact I almost died under his care."
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