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Imaging and Radiology - Lake Pointe

Diagnostic Imaging • Rowlett, TX

★★★☆☆3.0/52,023 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report: 3/5 (2,023 reviews)
  • WebMD (1 review)

What patients say

Patients praise

  • High patient willingness to recommend the broader hospital system (87%)
  • High performing in certain adult procedures and conditions

Common complaints

  • Difficulty in scheduling appointments via telephone
  • Reports of inconsistent or unprofessional staff behavior regarding procedure protocols
  • Complaints regarding wait times and cleanliness in related facility areas

In patients' words

"Trying to call and schedule an appointment is almost impossible. The number is ALWAYS busy."

— WebMD user review

"The tech that performed that scan refused to give my mother oral contrast..."

— Yelp review (referenced in Yahoo Local)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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