Kidney transplant surgery in Austin & Central TX
Transplant Outreach • Round Rock, TX
Ratings by platform
- Healthgrades (Dr. James Lim): 4.2 out of 5 stars (based on 5 reviews) (5 reviews)
- Yelp / CMS HCAHPS (Ascension Seton Medical Center Austin): 2.4 to 3 stars (overall hospital rating) (~291-320 patient surveys)
What patients say
Patients praise
- Highly positive feedback for specific transplant surgeons (e.g., bedside manner, compassion, accessibility)
- Successful outcomes for living donor programs and patient satisfaction with surgical teams during the transplant journey
- New, expanded clinic facilities at Dell Seton aimed at improving patient experience and access
- Professional and knowledgeable transplant care teams
Common complaints
- Long wait times for deceased donor transplants in Central Texas (often 5-6 years)
- Geographic disparities in transplant access compared to other Texas regions
- Challenges with health literacy, communication with some providers, and lack of systemic support reported by patients and caregivers
- General hospital patient satisfaction concerns regarding nursing communication and assistance availability
In patients' words
"Great bedside manner, took time with us and never made us feel rushed. Professional, knowledgeable and caring. He even made us laugh which was very welcome at a stressful time. Husbands transplant went great. Incision was perfect."
— Healthgrades patient review of Dr. James Lim"When you are placed on the transplant list, you go for testing, they do encourage you to look if you have friends or family who are willing to be tested. So it took me a little while to kind of warm up to the idea. But, you know, just in talking with my surgeon, doctor, Lim, he was just such a great support."
— Patient testimonial, KXAN NewsMore clinics in Round Rock
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