Tru-Skin Dermatology - Round Rock
Dermatology • Round Rock, TX
Ratings by platform
- ZipAppointments: 4.7 out of 5 stars (561 reviews)
- SalonDiscover: 4.9 out of 5 stars (148 reviews)
- Birdeye: Not explicitly stated (aggregate) (671 reviews (for the broader practice))
What patients say
Patients praise
- efficient check-in and quick appointment availability
- attentive, professional, and knowledgeable medical providers
- friendly and helpful front desk staff
- clean and easily accessible office environment
- effective resolution of skin concerns
Common complaints
- billing and insurance payment disputes
- poor communication regarding test results/biopsies
- perceived unprofessional or rushed staff interactions
- long wait times or delays in starting appointments
In patients' words
"Dr Gavino made time to evaluate and treat all my presenting issues with professionalism, kindness and urgency. I absolutely recommend and am thankful for the care and treatment provided to me."
— SalonDiscover user review"Both were late then rushed through everything; asking the same questions the nurse asked and clearly not reading anything... They were both condescending and insensitive to things, didn’t listen to me and barely answered my questions."
— SalonDiscover user review"Unprofessional staff. I got a follow up call MONTHS after my initial appointment. The first time they called when they got my results, I called them back ..."
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