2410 Round Rock Ave - Texas Oncology
Cancer Care • Round Rock, TX
Ratings by platform
- Yelp/Yahoo Local: 3.5/5 (based on aggregate platform data) (Approximately 35-40 reviews across major review platforms observed in data)
What patients say
Patients praise
- High praise for the expertise, compassion, and professionalism of specific physicians, notably Dr. Beth Hellerstedt
- Positive experiences with clinical staff and nurses who are described as caring and helpful
- Efficiency and ease of scheduling for some patients
Common complaints
- Frustration with administrative processes, including scheduling, communication, and portal issues
- Reports of rude or dismissive interactions with front desk and lab staff
- Concerns regarding facility conditions, such as crowded infusion rooms and limited restroom access
- Perceived lack of responsiveness to complaints and requests for dialogue
In patients' words
"What can I say, but how amazing Dr Hellerstedt is! I am beyond blessed to get her as my oncologist! She always puts my mind at ease and gets things done quickly."
— Patient review on Yelp/Yahoo Local"I think the team is very well intentioned, but getting imaging scheduled is incredibly difficult and frustrating. Even after an appointment is scheduled, It’s not complete."
— Patient review on third-party aggregate site"Please think twice before signing up for any type of treatment at Texas Oncology Round Rock. Their standard of care is driven purely by profit. Their infusion room has 54 chairs and only 2 restrooms!"
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