Roseville, CA Orthopedists | Sutter Health Doctors
Orthopedics • Roseville, CA
Ratings by platform
- Sutter Health (Dr. Shawn S. Richardson): 5/5 (246 reviews) (246)
- Healthgrades (Dr. Ryan Vitali): 4.2/5 (46)
- Vitals (Dr. James Y. Mamone): 4.5/5 (30)
- Sutter Roseville Medical Center (CMS HCAHPS Survey): 4/5 stars (611)
What patients say
Patients praise
- Many patients appreciate physicians who provide thorough, lay-terms explanations of diagnoses and treatments
- Specific orthopedists receive high praise for being knowledgeable, caring, and professional
- Sutter Roseville Medical Center maintains a positive overall star rating based on CMS HCAHPS surveys, particularly for nurse and doctor communication
- Strong patient recommendation rates for the hospital facility overall
Common complaints
- Reports of poor bedside manner and unprofessional communication from specific providers
- Complaints regarding administrative hurdles, such as difficulties scheduling appointments or lab access issues
- Patient testimonials detailing negative hospital experiences, including perceived lack of compassion and long wait times in the ER
- Public legal filings and BBB complaints alleging systemic failures, communication breakdowns, and medical negligence at Sutter Health facilities
In patients' words
"Dr. Vitali spoke in medical terms, explained them in Laymans terms, cordial, and... was Informative with diagnosis."
— Healthgrades (Patient review for Dr. Ryan Vitali)"Since that time I have had three follow-up appointments with vitaly he makes comments that are completely unnecessary I have nothing to do with my surgery he has pour bedside manner."
— Healthgrades (Patient review for Dr. Ryan Vitali)"The staff was rude, & looked at us like a number, no compassion! The place looks ghetto, and there were people waiting who were in much better physical condition then my husband and they were seen A Lot sooner."
— Trustburn (Patient testimonial regarding Sutter Roseville Medical Center)More clinics in Roseville
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