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Roseville, CA Internal Medicine Doctors - Sutter Health

Internal Medicine • Roseville, CA

What patients say

Patients praise

  • Individual doctors recognized for being professional, compassionate, and good listeners
  • Praise for staff courtesy in specific practices
  • Talented medical staff overall

Common complaints

  • Difficulty scheduling or rescheduling appointments and call center frustrations
  • Concerns regarding billing practices and insurance coverage transparency
  • Reports of unprofessional or dismissive staff and physician bedside manner
  • Delayed referrals or missing medical documentation

In patients' words

"Sutter Health is a great medical organization, with talented MD’s, Nurses, etc. It is however a bureaucracy forced to operate under rigid protocols developed in self defense. So, you as a patient, have very little input on what happens next..."

— Vitals user review

"Dr. Lillis is fantastic. He makes his patients feel comfortable and well informed about what is going on. He is a great listener and is very empathetic..."

— WebMD user review

"They just cancelled the 3rd time in a row and want to push me out months more! Literally cancelled 3 appointments in a row just a few hours before appointment..."

— LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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