
Coastal Ear, Nose and Throat
Otolaryngology • Roselle, NJ
Ratings by platform
- LinkedIn: 3.8/5 (70 reviews)
What patients say
Patients praise
- High quality of medical care and expertise of physicians
- Compassionate and friendly interactions with doctors and clinical staff
- Well-equipped facilities with specialized services
Common complaints
- Inconsistent office staff performance and unprofessional communication
- Long waiting times for appointments and procedures
- Concerns regarding billing practices and transparency
- Difficulty obtaining test results
In patients' words
"The doctor was ok. The facility was fine, but what I thought was strange, in the middle of my examination with the ENT doctor, a staffer (perhaps a nurse) randomly walked into the examination room and began looking in the cabinet and fumbling with stuff in the room that had absolutely nothing to do with me or my examination."
— LocalityBiz Review"Dr. Patel was friendly, knowledgeable and very tuned in my concerns. However the overall running of the office leaves a lot to be desired. Inaccurate information given on the phone when making an appointment as well as a less than competent and efficient office staff. Significant training needed."
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