Quest Diagnostics
Diagnostic Testing Services • Roselle, NJ
Ratings by platform
- medicals-health.com: 2.2/5 (9 reviews)
What patients say
Patients praise
- Professional and friendly staff members cited by name
- Clean and organized facility environment
- Efficient service for some patients resulting in short visit times
- Skilled phlebotomy techniques noted by some patients
Common complaints
- Long wait times despite having appointments
- Concerns regarding staff efficiency and multitasking
- Difficulties with self-service kiosks and lack of in-person receptionist support
- Frustration with service quality and communication
In patients' words
"After some really crappy experiences at other Quest locations, the bar was set extremely low for my bloodwork this morning. I was blown away with all facets of the visit: the facility was clean, the staff was skilled and efficient, and I was in and out in 20 minutes."
— Trevor Batchelder via medicals-health.com"2 hours wait time for simple blood work!"
— Agnes Blizniak via medicals-health.comMore clinics in Roselle
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