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Urology • Rome, GA
Ratings by platform
- Birdeye (Harbin Clinic Urology Rome): 4.7/5 (963 reviews)
- Vitals (Dr. Forrest Schrum): 3.7/5 (18 ratings)
- Birdeye (Georgia Urology, Lawrenceville): 4.4/5 (711 reviews)
- Birdeye (Georgia Urology, Conyers): 4.6/5 (431 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and caring medical providers
- Effective surgical outcomes and clear explanations of procedures
- Friendly and comforting clinical/nursing staff in certain instances
- Appreciation for doctors who take the time to listen to patient concerns and review records thoroughly
Common complaints
- Difficulties reaching the office by phone or long wait times on hold
- Long patient wait times at appointments
- Staff communication issues, including rudeness or lack of clarity regarding appointments and billing
- Difficulty with administrative processes such as appointment cancellations, rescheduling, or obtaining referrals
In patients' words
"Dr. Anglade is a 5-star urologist, he explained the process pre, during and post procedure and everything he said would happen happened."
— Birdeye (Georgia Urology, Lawrenceville)"They are ALWAYS behind. You can have a 10 am appt and wait until 11... they are IMPOSSIBLE to get anyone on the phone."
— Birdeye (Georgia Urology, Conyers)"I was told that they could see I came before but that their current provider isn't taking new patients, so I'm out of luck and can't even get on a list to make an appointment there."
— Birdeye (Harbin Clinic Urology Rome)More clinics in Rome
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