Urgent Care - Rome, GA - Atrium Health Floyd and Harbin Clinic
Urgent Care • Rome, GA
Ratings by platform
- Google Reviews (Atrium Health Floyd Urgent Care): 4.3 out of 5 stars (444 reviews)
- Google Reviews (Harbin Clinic Family Medicine): 4.9 out of 5 stars (974 reviews (Note: pertains specifically to Harbin Clinic Family Medicine, not exclusively their immediate care location))
What patients say
Patients praise
- professional, kind, and attentive staff (Atrium)
- prompt and efficient service, especially for minor medical issues (Atrium)
- thorough examinations and clear communication from providers (Atrium/Harbin)
- clean, well-organized facilities (Atrium)
- high patient confidence in quality of care (Atrium/Harbin)
Common complaints
- occasional reports of administrative delays, billing issues, and scheduling challenges (Atrium)
- complaints regarding long wait times and perceived lack of thoroughness in some interactions (Harbin/Atrium)
- isolated negative interactions with front desk or support staff (Harbin)
In patients' words
"The staff was kind, professional, and efficient. I was seen quickly, and the provider took the time to really listen, explain next steps clearly, and make sure all my questions were answered."
— Patient review for Atrium Health Floyd Urgent Care"She was fantastic with explaining things as well with how to care for my eye as it heals. The drops have been a godsend. Thank you, Tonya!!"
— Patient review for Harbin Clinic Immediate CareMore clinics in Rome
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