Rome Health Primary Care
Primary Care • Rome, NY
Ratings by platform
- Clinic4All: 2.7 out of 5 stars (7 reviews)
- Vivian Health: 2.8 out of 5 stars (11 reviews)
- Healthgrades: 61% patient experience rating
What patients say
Patients praise
- Occasional praise for compassionate and helpful individual staff/nurses
- Convenient location for local residents
- Some reports of courteous service and a caring environment
Common complaints
- Difficulty scheduling or managing appointments (cancellations, lack of notification)
- Poor administrative and staff responsiveness
- Concerns regarding continuity of care and high provider turnover
- Perceived lack of attentiveness or failure to listen to patients
- Dissatisfaction with referral processes and prescription refills
In patients' words
"OMG THEY JUST SUCK SUCK SUCK. JUST CAN'T GET ANYTHING RIGHT AND DO NOT LISTEN TO THE PATIENT. REFILLS ARE A NIGHTMARE."
— LocalityBiz review"The worst administration staff and service I've experienced in any field. even National Grid is more personable and accommodating than the staff here. They can't get appointments right."
— Yelp review"I bought a home in Rome in April of 2023. Now it's September of 2024 & I have yet to see the same provider twice. There is no continuity of care here."
— Clinic4All review"The staff is amazing. I’ve been looking for a good primary for a while and EVERYONE I have met & spoken to so far were so kind and made me feel immediately at home."
— LocalityBiz reviewMore clinics in Rome
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