Cancer Care | AdventHealth Redmond
Oncology • Rome, GA
Ratings by platform
- Birdeye: 4.5 out of 5 stars (4,511 reviews)
- Healthgrades patient experience survey: 66% of patients would definitely recommend
What patients say
Patients praise
- Compassionate and caring support from specific staff, notably nurse navigators in cancer care services
- High-performing ratings in specific procedures such as lung cancer surgery
- Strong recommendation rates for outpatient services and general hospital experience compared to national averages
- Thorough and knowledgeable care from individual physicians mentioned in patient reviews
Common complaints
- Concerns regarding billing processes and payment plan flexibility
- Reports of long hold times or difficulty reaching staff by phone
- Occasional dissatisfaction with communication or bedside manner of specific nursing staff members in urgent care or hospital settings
In patients' words
"Ruckman said from the minute she walked into the AdventHealth Redmond Women’s Center everyone was compassionate, warm and caring. . . Felicia became my navigator, and that one person, that probably made the most impact of everything."
— AdventHealth News and Stories"I try to work out a payment plan that I could do and it was refused. I was told to go to the hospital. This is a Christian facility. What would Jesus do?"
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