AdventHealth Redmond
Oncology • Rome, GA
Ratings by platform
- Birdeye: 4.5/5 (4,511 reviews)
- Healthgrades patient experience survey
What patients say
Patients praise
- Compassionate and caring support from specific staff, notably nurse navigators in cancer care services
- High-performing ratings in specific procedures such as lung cancer surgery
- Strong recommendation rates for outpatient services and general hospital experience compared to national averages
- Thorough and knowledgeable care from individual physicians mentioned in patient reviews
Common complaints
- Concerns regarding billing processes and payment plan flexibility
- Reports of long hold times or difficulty reaching staff by phone
- Occasional dissatisfaction with communication or bedside manner of specific nursing staff members in urgent care or hospital settings
In patients' words
"I try to work out a payment plan that I could do and it was refused. I was told to go to the hospital. This is a Christian facility. What would Jesus do?"
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