Obstetrics & Gynecology - Rome Health Hospital
Obstetrics and Gynecology • Rome, NY
Ratings by platform
- Healthgrades: 60% patients recommend the hospital (6% lower than national average); 57% would definitely recommend (8% lower than national average); 60% of patients gave a rating of 9 or 10 (Not specified (based on aggregated experience scores))
- Clinic4All: 2.7/5 (7 reviews)
- Women's Choice Award: Inpatient Recommendation 62%; Outpatient Recommendation 73%
What patients say
Patients praise
- Some patients report positive experiences with specific doctors being attentive, soft, and caring
- Reports of compassionate and efficient nursing care in certain departments
- Some patients describe the environment as caring and courteous
Common complaints
- Difficulties in communication, including long hold times on the phone and unresponsive nursing staff
- Concerns regarding administrative efficiency and appointment scheduling difficulties
- Reports of long wait times in the emergency department, including postpartum experiences
- Inconsistency in seeing the same provider
- Staffing concerns at the facility level
In patients' words
"Wow Dr. Flint is amazing she listens to you and helped me with my recent surgery this year, She’s so soft and caring and the best doctor out there for OBGYN issues."
— Patient review on LocalityBiz"I will never go here again. I went here when I was suffering from postpartum depression and sat in the ER for 9 hours. I was sat on a bed in the hallway, was never put in a room and was never seen by a social worker because they forgot to call them to come in."
— Patient review on Clinic4All"Customer service is definitely lacking. Horribly under staffed, have to jump through hoops to speak to a nurse. Call receive an answering service or have to leave a message that the nurse will not call you back with."
— Patient review on LocalityBizMore clinics in Rome
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