Rome Memorial Hospital, Inc - NYS Health Profiles
Hospital Services • Rome, NY
Ratings by platform
- Clinic4All: 2.7/5 (7)
- Vivian Health: 2.8/5 (11)
- Healthgrades: 61% patient experience rating (not explicitly provided)
What patients say
Patients praise
- Competent medical care in specific emergency and inpatient situations
- Compassionate nursing and support staff mentioned in some patient testimonials
- Clear discharge information reported by some patients
- Positive reviews regarding staff teamwork during inpatient stays
Common complaints
- Long wait times in the emergency department
- Concerns regarding communication with staff and doctors
- Issues with continuity of care and provider turnover
- Inconsistent experiences with facility cleanliness and noise levels at night
- Dissatisfaction with administrative staff and appointment scheduling
In patients' words
"I was seen immediately by a very competent ER Dr... The whole staff was just outstanding... this was a great experience."
— Clinic4All reviewer"I went here when I was suffering from postpartum depression and sat in the ER for 9 hours. I was sat on a bed in the hallway... An absolutely horrendous experience."
— Clinic4All reviewer"The worst administration staff and service I've experienced in any field. They can't get appointments right."
— Yelp reviewerMore clinics in Rome
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