Rome Health Hospital
Hospital Services • Rome, NY
Ratings by platform
- Vivian Health: 2.8 out of 5 stars (11 reviews)
- Clinic4All: 2.7 out of 5 stars (7 reviews)
- U.S. News & World Report: 88% willingness to recommend (overall)
- CareTransparency: 81 out of 100 patient satisfaction score
What patients say
Patients praise
- Satisfactory overall inpatient recommendation rates in certain metrics
- Favorable patient satisfaction scores in specific reporting contexts
- Positive feedback on individual medical providers in some cases
Common complaints
- Long wait times in the emergency room
- Perceived lack of continuity of care and provider turnover
- Difficulties in accessing medical services and administrative staff interaction
- Inconsistent communication and responsiveness from staff
In patients' words
"I went here when I was suffering from postpartum depression and sat in the ER for 9 hours. I was sat on a bed in the hallway, was never put in a room and was never seen by a social worker..."
— Clinic4All review"The worst administration staff and service I've experienced in any field. even National Grid is more personable and accommodating than the staff here."
— Yelp review"I bought a home in Rome in April of 2023. Now it's September of 2024 & I have yet to see the same provider twice. There is no continuity of care here. The turnover rate here is alarming..."
— Clinic4All reviewMore clinics in Rome
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