Emergency and Urgent Care | AdventHealth Redmond
Emergency Medicine • Rome, GA
Ratings by platform
- Birdeye: 4.5 out of 5 stars (4,511 reviews)
- Healthgrades: 66% of patients recommend (9 or 10 rating) (N/A)
- Facebook: 82% recommend (979 reviews)
What patients say
Patients praise
- Recognition as a top hospital in Georgia
- High patient recommendation rates for outpatient services
- Clinical competence of medical staff and physicians reported by some patients
- Generally perceived as effective for core medical treatment
Common complaints
- Difficulties with billing and payment plans
- Reports of unresponsiveness or difficulty reaching the facility via phone
- Occasional dissatisfaction with nursing staff attentiveness or bedside manner
- Concerns regarding cleanliness and facility maintenance
In patients' words
"Emergency room visit for family member. Doctor was good. Nurse terrible. ... They also do not answer their main line phone number...like ever."
— Birdeye Review"I am currently a patient here. Medically speaking, they take care of you, basically. The nursing staff were attentive to basic needs like meds and snacks."
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