Mercy Clinic Eye Specialists - Optical Shop - Rolla
Optometry • Rolla, MO
Ratings by platform
- Birdeye/Google aggregate: 3.2 out of 5 stars (17 reviews)
What patients say
Patients praise
- Reports of a great eye doctor and friendly staff
- Positive experiences with glasses production quality and turnaround time
Common complaints
- Dissatisfaction with billing practices and insurance coverage (billing through the hospital)
- Reports of difficulty obtaining eyeglass prescriptions/refusal to release prescriptions
- Staff responsiveness issues (some staff reported as helpful while others were criticized)
- Perceived overpricing
In patients' words
"The worst! Do not go here. Doctor got the scrip wrong. Over priced. Peopled are awful."
— Birdeye/Google Review"Great eye doctor and staff. I had new glasses made and the cost was reasonable and they ready when promised."
— Birdeye/Google Review"They bill through the hospital, so now not only does insurance not cover it..."
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