Behavioral Health Services in Rolla, MO
Behavioral Health • Rolla, MO
Ratings by platform
- Various directory sites (e.g., In The Rooms, Top Sober House): Mixed ratings ranging from 1.0 to 4.9 depending on the platform for Southeast Missouri Behavioral Health (Varies widely by platform (e.g., 3 reviews to 191 reviews))
- ProjectKnow.com for Compass Health Network: 2.6/5 (2 reviews)
- Phelps Health: 3.29/5 to 3.7/5 (517 reviews (Rehab.com) and 6 reviews (Birdeye))
What patients say
Patients praise
- Staff perceived as caring and helpful by some patients
- Appreciation for providers who take time to listen to concerns
- Positive experiences with specific primary care and psychiatric providers mentioned by name
- Effective communication from some practitioners who explain medical situations clearly
Common complaints
- Reports of poor administrative responsiveness and disorganized management
- Complaints regarding staff failing to return calls or accommodate prescription needs promptly
- Allegations of long wait times for appointments and medication pickups
- Concerns regarding feeling rushed during appointments or not being listened to
- Billing transparency issues at local hospitals
In patients' words
"This is the most ridiculous drug treatment place I have ever been too. They are so overloaded there in a hurry to get you out asap. They barely listen they won't help. Everything is always so far behind and disorganized."
— Review regarding Southeast Missouri Behavioral Health"Awful service. Went to here for a couple of months. Nurses would not return my phone calls nor would they accommodate me when my prescription ran out, allowing for withdrawal symptoms."
— Review regarding Compass Health Network in Rolla"I absolutely love Dr Abigail Blanc and all the nurses and staff at Phelps Health, I will not go any where else, Thank you"
— Verified patient review for Phelps Health clinic staffMore clinics in Rolla
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