Eustasis Psychiatric Health
Psychiatry • Rogers, AR
Ratings by platform
- Birdeye: 2.1/5 (145 reviews)
What patients say
Patients praise
- Some individual providers have received isolated positive feedback for their specific care, though this does not offset the widespread negative facility-level feedback
Common complaints
- Poor communication and lack of follow-up regarding appointments, prescriptions, and billing issues
- Difficulties with administrative processes, including excessive paperwork and billing discrepancies
- Dissatisfaction with provider turnover and the use of nurse practitioners rather than psychiatrists as expected by patients
- Reports of unprofessional staff behavior, including perceived rudeness and dismissiveness
- Concerns regarding treatment quality, side effects, and lack of continuity of care
In patients' words
"Today I was called 40 min before my appointment to tell me that it was cancelled. I waited a month for this appointment and it’s very time critical."
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