Mercy Clinic Behavioral Health - Rogers
Mental Health • Rogers, AR
Ratings by platform
- LocalityBiz (aggregate of user experiences): 1/5 stars (sample of negative reviews)
What patients say
Patients praise
- Some initial appointments reported as positive
Common complaints
- Long wait times for appointments
- Poor communication regarding appointment scheduling/referrals
- Issues with no-show policies and communication of cancellations
- Unprofessional phone staff interactions
In patients' words
"I asked if they were going to call and tell me that, and she said it’s the patients job to reach out and find that out... The woman who answered the call was short and cut me off with my remaining questions."
— Patient review on LocalityBiz"A few days later I received a letter in the mail saying that according to their records I had a no show... Yet I called their office directly to cancel."
— Patient review on LocalityBizMore clinics in Rogers
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