Rogers Behavioral Health Treatment Programs | Treatment Centers
Addiction Health • Rogers, AR
Ratings by platform
- BBB (Rogers Behavioral Health): 1.2/5 stars (customer reviews (count not shown))
- Birdeye (Madison, WI): 2.7 star rating (63 reviews)
- Birdeye (Hinsdale, IL): 3.1 star rating (45 reviews)
- Birdeye (Tampa, FL): 3.0 star rating (125 reviews)
- Birdeye (Rogers Behavioral Health): 2.7 star rating (40 reviews)
- Reddit (r/madisonwi): Unrated (discussion thread) (1 referenced thread (no rating count))
What patients say
Patients praise
- Reports of helpful/compassionate programming and staff in some locations (e.g., OCD, eating disorder, and young adult programs)
- Some reviewers describe being treated with respect and finding treatment life-changing or pivotal
- Praises for specific therapists/program elements in certain reviews (e.g., OCD pods/hybrid program)
Common complaints
- Low ratings and multiple complaints about care quality, staffing/ability to advocate, and limited access to providers
- Concerns about insurance/billing or coverage issues and unexpected costs
- Allegations of unprofessional conduct, confidentiality/HIPAA violations, and unethical/negligent behavior in some accounts
- Discharge/referral problems (e.g., being discharged before ready, lack of referrals/follow-up, or being let go without adequate plan)
- Criticism of specific treatment approaches such as exposure therapy being experienced as harmful/“torture”
In patients' words
"“Rogers is unreliable during the admissions process… There is no individualized care… units are always short-staffed…”"
— BBB customer reviews for Rogers Behavioral Health"“I was told that with my insurance, it would cost $20. I have a bill from them for $980!”"
— Birdeye reviews (Madison, WI)"“I had an absolutely horrific experience… My therapist completely violated HIPAA…”"
— Birdeye reviews (Madison, WI)"“I only give 1 star… Rogers… released her before she was ready… wait list is outrageous…”"
— Birdeye reviews (Madison, WI)"“I found it incredibly helpful and was treated with respect the entire time.”"
— Eating disorder treatment reviews (WI)"“This place is gold… the best thing ive ever had… Ms.Bri and MS Brit at ocd are amazing therapist…”"
— Birdeye reviews (Tampa, FL)More clinics in Rogers
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