Rocky Mount Pediatrics | Boice-Willis Clinic
Pediatrics • Rocky Mount, NC
Ratings by platform
- Birdeye: 4.2 out of 5 stars (53 reviews)
- Facebook (Boice-Willis Clinic overall): 96% recommend (274 reviews)
- US News (Dr. Harold A. Bailey): 5 out of 5 stars (overall patient experience rating) (15 reviews)
What patients say
Patients praise
- High patient satisfaction with individual physicians' bedside manner, professionalism, and care quality
- Staff, particularly nurses and lab technicians, frequently praised for being courteous and professional
- Effective communication and thorough explanations from doctors during visits
- Reliable and compassionate medical care for children reported by long-term patients
Common complaints
- Long wait times for appointments and while in the clinic
- Complaints regarding administrative staff, specifically receptionists, being perceived as unpleasant or unhelpful
- Difficulty scheduling appointments or long wait times between booking and the actual visit
- Occasional dissatisfaction with clinical outcomes or provider communication
- Issues with administrative processes such as prescription refills and prior authorizations
In patients' words
"He is the utmost of professionalism and personal care combined in one... He never dismisses anything that you ask about."
— Patient review of Dr. Vasanth B. Baliga"I retrospect to GI Dept (Dr. Mahmoud) I would definitely NOT recommend! The wait time to be seen is ABSOLUTELY RIDICULOUS!"
— Patient review of Boice-Willis Clinic PA"My grandson consistently receives prescriptions from this office and consistently CANNOT get the treatment he needs... When I try to be his voice I’m talked [over]."
— Patient review of Boice-Willis Clinic DermatologyMore clinics in Rocky Mount
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