Internal Medicine - Boice-Willis Clinic
Internal Medicine Clinic • Rocky Mount, NC
Ratings by platform
- Facebook: 96% recommend (Facebook) (274 reviews)
- Birdeye: 4.2/5 stars (53 reviews)
What patients say
Patients praise
- Individual physicians are frequently described as skilled, friendly, and thorough
- Some staff members are noted as being courteous and helpful
- High recommendation rate on certain social platforms
Common complaints
- Excessively long wait times for appointments and while in the clinic
- Reports of indifferent, unhelpful, or rude staff interactions
- Difficulties with administrative tasks such as medical records management, pharmacy communication, and prescription handling
- Frustrations with appointment scheduling and rescheduling policies
In patients' words
"Although the doctor was great, the clinic is completely mismanaged. I experienced excessively long wait times... and the staff members were completely indifferent to my concerns."
— uscompanies.net review"The staff was courteous but the hour wait time was totally unfair not to be notified because if you are 15 minutes late. You have to reschedule."
— Birdeye review"Patients often highlight the professionalism and expertise of the doctors... who are praised for their thoroughness and ability to make patients feel valued."
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