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Geriatric Care Near Me in Rocky Mount, NC

Geriatric MedicineRocky Mount, NC

★★★★☆3.6/5122 reviews across 3 platforms

Ratings by platform

  • Home Instead (Home Care): 5/5 stars (8 reviews)
  • Spring Arbor of Rocky Mount (Assisted Living): 4.8/5 stars (63 reviews)
  • Rocky Mount Rehabilitation Center: 2/5 stars (51 reviews)
  • Dr. Gerrie M. Shiver (Internist): Highly recommended (27 reviews)

What patients say

Patients praise

  • Dedicated and professional physical therapy departments
  • Compassionate care from long-tenured staff in assisted living settings
  • Effective communication with family members and office staff in home care services
  • Providers praised for thoroughness, knowledge, and willingness to address patient concerns

Common complaints

  • Concerns regarding neglect, poor hygiene, and cleanliness
  • Reports of understaffing and slow response times to call lights
  • Unprofessional, rude, or dismissive staff attitude
  • Documented medication management errors and issues with misappropriation of narcotics
  • Administrative and leadership shortcomings

In patients' words

"Home Instead - Rocky Mount was so helpful in helping me care for my grandfather... Trustworthy care pro’s are assigned to your family member & create a safe environment you can feel good about."

Review for Home Instead

"Rocky Mount Rehabilitation Center receives highly polarized feedback, with families reporting significant concerns regarding neglect, poor hygiene, and unprofessional staff behavior."

Summary of reviews for Rocky Mount Rehabilitation Center

"If you can avoid sending your loved one to this place I would at all costs!!!! There's so many awful things I've heard happen here, too terrible to even mention."

Review for Hunter Hills Nursing and Rehabilitation Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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