Rocky Mount Eye, PA
Eye Care / Ophthalmology • Rocky Mount, NC
Ratings by platform
- Vitals: 3.8 out of 5 stars (for Dr. Thomas Robertson) (1 (on Vitals))
- WebMD: not specified (1)
What patients say
Patients praise
- some patients describe the office as clean and inviting
- praise for specific providers such as Dr. Thomas Robertson for professionalism, clear explanations, and surgical skill
- some staff members described as friendly and helpful
Common complaints
- reports of canceled surgeries and sudden patient dismissal from the practice
- complaints regarding poor customer service and unaccommodating reception staff
- patient reports of feeling uncomfortable with certain providers
- long wait times and perceived unfairness in wait order
In patients' words
"This office absolutely is a joke... they canceled my grandmothers surgery for no reason at all and then sent her a certified letter stating they would not see her anymore."
— BBB / Healthgrades review"Dr. Robertson was very down to earth. He explained cataract surgery in terms I could understand and put my mind at ease."
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