MedStar Health: Urgent Care in Rockville
Urgent Care • Rockville, MD
Ratings by platform
- MapQuest/Yahoo Local: 3.0 out of 5 stars (17 reviews on MapQuest/Yahoo Local platform)
What patients say
Patients praise
- Convenient online check-in/scheduling system
- Clean and modern facility aesthetic
- Helpful and compassionate nursing and medical staff in some instances
- Efficient service during non-peak times
Common complaints
- Long wait times even with appointments
- Billing issues and perceived high costs
- Reports of rude or unhelpful staff interactions
- Insurance acceptance discrepancies
In patients' words
"Care was ok - standard stuff. Billing has been a nightmare. To take my temperature, talk with me, and do a flu and strep test, they billed my insurance almost $900 and expect me to pay 60% of..."
— J S. (via MapQuest/Yahoo Local)"Terrible experience. Do not go to this location if you are in pain or want a doctor who listens to you. My husband and I were there for 2 HOURS waiting for his appointment. Doctor finally came in..."
— Dalba D. (via MapQuest/Yahoo Local)"As always, very happy with every step of the process here! 5-star service all around. It is easy to [check-in] online. The front desk service was superb."
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