American Sleep Medicine of Rockville, Maryland - Sleep Study Center
Sleep Medicine • Rockville, MD
Ratings by platform
- Yelp: 2.4 out of 5 stars (based on 144 reviews for the brand) (144 reviews across the brand)
- Yelp (Rockville location): Not specified, though noted as having 17 reviews (17 reviews specifically for the Rockville location)
What patients say
Patients praise
- Friendly and welcoming front desk staff (some reports)
- Gentle, patient, and knowledgeable medical staff/technicians
- Clean and well-appointed facilities
- Effective care from some physicians who are described as attentive listeners
Common complaints
- Difficulty with scheduling appointments and rescheduling issues
- Unprofessional or unhelpful front desk staff
- Complaints regarding billing and unexpected charges
- Poor communication and delays in receiving test results
- Concerns about facility comfort, including room temperature and physical discomfort during studies
In patients' words
"They have the worst Front desk Customer service they messed up my appointment and I was waiting for this appointment more than a month and now they reschedule me for the next month actually more..."
— Reviewer on Yelp/MapQuest"I am amending to one star, but would give zero if I could. This place is a scam. After all my nightmares with them and their billing, I received an unexpected and large bill six months after my..."
— Reviewer on Yelp/MapQuest"Good service, clean, friendly staff. Responsive to questions. The pictures here are a little dated. It is nicer in real life."
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