Pulmonology | Rockville Internal Medicine Group
Pulmonology • Rockville, MD
Ratings by platform
- WebMD and Vitals: 4.3-4.5 out of 5 stars (13 ratings (for individual pulmonologists))
- Vitals: 4.5 out of 5 stars (11 ratings (for individual pulmonologist))
What patients say
Patients praise
- Physicians are frequently described as competent, knowledgeable, and attentive
- Convenient in-office lab services and procedures
- Well-organized medical practice overall with a long history in the community
- Providers take time to explain conditions and treatments clearly
Common complaints
- Difficulties with phone communications and automated systems
- Poor staff responsiveness or perceived rudeness from administrative and phlebotomy staff
- Long wait times for appointments
- Concerns regarding inflexible scheduling policies and 'meet and greet' requirements for new patients
In patients' words
"Dr. Pollack has been very helpful to me with my difficult pulmonary problems over the years. I am very grateful. He listens carefully, asks the right questions and seeks to bring relief."
— Vitals review for Dr. Alan Pollack"The staff assistants and phlebotomists are rude and could care less. The doctors are competent and attentive. The basic problem for RIMG is its pitiful attempt to communicate electronically (or by phone) with patients."
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