OSF Orthopedics & Podiatry in Rockford - OSF HealthCare
Podiatry • Rockford, IL
Ratings by platform
- Birdeye (OSF Orthopedics & Podiatry): 2.6 out of 5 stars (8 reviews) (8 reviews)
- Birdeye (OSF Saint Anthony Medical Center): 3.1 out of 5 stars (607 reviews) (607 reviews)
- Healthgrades: 4.4 out of 5 stars (12 reviews) (12 reviews for Dr. Matthew Keene, DPM (Podiatry Specialist))
What patients say
Patients praise
- High patient recommendation rate for the medical center generally (87%)
- Individual positive experiences with specific specialists, including successful surgeries and effective treatment of chronic pain
Common complaints
- Reports of dismissive staff and lack of care in emergency settings
- Concerns regarding long wait times and communication issues
- Significant allegations in a 2026 whistleblower lawsuit involving neurosurgery safety violations at OSF Saint Anthony Medical Center, such as surgeons falling asleep mid-operation and leaving patients under anesthesia unattended
- Specific patient complaints regarding surgical care, bone infection, and lack of empathy in end-of-life care notifications
In patients' words
"Dr. Keene and his team were able to ensure more of foot/leg was not lost and after a long recovery, I am walking again. Thank you Dr. Keene"
— Healthgrades (Patient review of Dr. Matthew Keene, DPM)"On NOV. 18 th my hand was broken and ROCKFORD ER ORTHOPEDIC DOCTOR never RESET MY BONE BEFORE STITCHES that cause me to have a BONE INFECTION with SWELLING"
— BBB Patient Complaint (OSF Healthcare System)"The complaint alleges that on Feb. 3, 2025, two neurosurgeons left a patient under anesthesia on an operating room table for approximately one hour."
— Fox News report on a 2026 whistleblower lawsuit regarding OSF Saint Anthony Medical CenterMore clinics in Rockford
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