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Primary Care Doctors & Physicians in Rockford, IL - Oak Street Health logo

Primary Care Doctors & Physicians in Rockford, IL - Oak Street Health

Internal MedicineRockford, IL

★★★★☆4.4/5770 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.0 out of 5 stars (156 reviews)
  • Oak Street Health Official Website: 4.51 out of 5 stars (614 ratings)
  • WebMD: Not explicitly rated (1 review)

What patients say

Patients praise

  • Friendly, caring, and attentive staff who make patients feel valued and treated like family
  • Appreciation for thorough exams and the focus on preventive care
  • Welcoming environment for seniors

Common complaints

  • Frustrations with appointment management and scheduling, including long wait times and communication issues
  • Difficulty reaching staff or receiving prompt follow-up care
  • Inconsistent experiences with providers and concerns regarding patient follow-through

In patients' words

"Oak street health is a senior specialized health facility. I bring my husband there and they treat him like a king! He loves going there."

Yelp

"I was very specific when I signed up for Covid vaccine. They gave me an appointment and now I find out that they were just trying to get new patients for their primary doctors, which I don’t need. Stay away from this place."

Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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