Accepting New Patients in the Rockford Area - OSF HealthCare
Internal Medicine • Rockford, IL
Ratings by platform
- Birdeye: 3.1/5 stars (607 reviews)
- Birdeye (Aggregate): 3.4/5 stars (901 reviews)
What patients say
Patients praise
- Some positive experiences noted with specific surgical outcomes and attentive care during certain shifts
- Generally effective at discharging patients home after treatment, according to some assessments
- System provides online tools for searching and booking appointments with providers who are accepting new patients
Common complaints
- Patient concerns regarding long wait times and perceived lack of urgency in emergency/urgent care settings
- Reports of dismissive communication or unprofessional behavior by staff
- Complaints regarding administrative processes, including discharge procedures and billing communication
- Recent high-profile whistleblower lawsuit alleging systemic safety concerns in neurosurgery, including allegations of surgeon negligence and retaliation against staff who reported safety issues
In patients' words
"The 18-page lawsuit, filed in Winnebago County Circuit Court, accuses OSF Saint Anthony Medical Center in Rockford, Illinois, of ignoring repeated patient-safety complaints involving the hospital's neurosurgery service line and instead targeting employees who raised concerns."
— Fox News (2026)"Took 3.5 hrs to get my 2.5 year old son back to a room with a full depth 1.5in cut on his forehead. I understand that it wasn't life or death but a little bit of urgency when it comes to young kids would be much appreciated."
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