Cancer Center - UnityPoint Health - Trinity Moline Hospital
Oncology • Rock Island, IL
Ratings by platform
- Birdeye (Trinity Moline): 1.9 out of 5 stars (57 reviews) (57 reviews)
- Birdeye (Trinity Rock Island): 2.1 out of 5 stars (157 reviews) (157 reviews)
- US News & World Report (Trinity Rock Island): 3 out of 5 stars (Not explicitly stated (US News))
What patients say
Patients praise
- Recent expansions and renovations at the Trinity Cancer Center aimed at improving patient comfort and privacy
- Availability of supportive programs, such as Gilda's Club, for emotional and lifestyle support
- Modern, advanced medical facilities and technology for cancer care
- Positive experiences with specific individual nursing and medical staff members
Common complaints
- Complaints regarding staff rudeness and lack of professionalism at registration and in clinics
- Concerns over long wait times for services like blood draws
- Patient reports of feeling unheard or dismissed by management when addressing clinical concerns
- Low overall satisfaction ratings on third-party aggregate sites
In patients' words
"Was basically treated with suspicion and rudeness by whoever was at the front desk registration. These people just love having a crumb of power to hold over your head."
— Birdeye review (Trinity Moline)"I was taunted, trolled then left bloody, bruised and confused by nurse performing procedures at this clinic on 3 separate occasions."
— LocalityBiz review (Trinity Medical Oncology and Hematology)"The nurse named Kee was an exceptional nurse... Dr. Macha was professional, while also being friendly enough to explain the entire situation."
— Birdeye review (Trinity Moline)More clinics in Rock Island
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