Rock Hill Eye Center - Family Eye Care Services ...
Ophthalmology • Rock Hill, SC
Ratings by platform
- Birdeye: 4.7/5 (155 reviews (Birdeye))
- LASIKScore: 4.8/5 (832 reviews (LASIKScore))
What patients say
Patients praise
- High satisfaction with medical expertise and surgical outcomes (e.g., cataract, retina, other surgeries)
- Doctors are frequently described as professional, knowledgeable, and caring
- Support staff is often noted as friendly, kind, and compassionate
Common complaints
- Difficulty with administrative tasks (scheduling, phone accessibility, online portal)
- Long wait times at the clinic for scheduled appointments
- Concerns regarding office policies, specifically regarding credit card requirements on file
- Perceptions of unprofessionalism from some front desk staff
In patients' words
"I was treated with kindness, compassion and great expertise to solve my problem. I left feeling relieved that my issue would have a solution I could live with going forward."
— Birdeye patient review"After being a self pay patient for 25 years, we were denied our visit today, after giving them $180 in advance for the routine visit, because we would not leave a credit/debit card on file."
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