Rock Hill Primary Care Clinic & Doctor's Office in Rock ...
Internal Medicine • Rock Hill, SC
Ratings by platform
- Oak Street Health (Rock Hill Location): 5/5 (23 reviews)
- Piedmont Family Practice at Rock Hill: 4/5 (221 reviews)
- Novant Health Rock Hill Family Medicine: 4.9/5 (253 ratings, 57 reviews)
- Atrium Health Primary Care Shiland Family Medicine: 4.3/5 (604 reviews)
What patients say
Patients praise
- Knowledgeable and caring providers who listen to patient concerns
- Professional and efficient office staff at some locations
- Clean facility environments
- Personalized attention and ease of scheduling at some private practices
- Comprehensive range of medical services available
Common complaints
- Long hold times on the phone and difficulty reaching staff
- Rude or unhelpful front desk interactions
- Long wait times for appointments despite arriving on time
- Concerns regarding medication management and prescription refills
- Reports of being rushed or experiencing cold bedside manner
- Patient termination over complaints or insurance issues
In patients' words
"Dr. Sick is a fantastic doctor, that actually listens to YOU and wants to get to the root cause of what is going on, not just giving you another prescription."
— BusinessYab (Rock Hill Primary Care)"Phone wait time is 15 minutes or more if it’s even open and often I am hung up on. Front desk is not helpful and very rude. Wait times for appts ... can be up to over an hour."
— Birdeye (Atrium Health Shiland Family Medicine)"I was not impressed with Dr. Martin at all. First time with him, walks in, no introduction, no greeting at all. Barely spoke and was more concerned with getting on with it than taking some time with me."
— Healthgrades (Dr. Stephen Martin)More clinics in Rock Hill
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