Express Care Clinic | Wentworth-Douglass Hospital
Urgent Care • Rochester, NH
Ratings by platform
- Yelp (Lee location): 4.1/5 stars (41 reviews)
What patients say
Patients praise
- Professional and kind medical staff (doctors/nurses)
- Efficient service and short wait times
- Convenient and clean facility
- Comprehensive and thorough care
Common complaints
- Billing transparency and double-billing concerns
- Confusion regarding copayments for facility versus physician services
- Frustrating experiences with the billing department and refund processes
In patients' words
"BILLING NIGHTMARE... the doctor we saw was fantastic and I am really grateful for him, the billing however will make us never come back."
— LocalityBiz review"I was taken care of quickly and respectfully as well as the follow up wound care appointment today!"
— Yelp review (Lee)More clinics in Rochester
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