Dover, NH Urgent Care & Walk-in Clinic | ConvenientMD
Urgent Care • Rochester, NH
Ratings by platform
- Solv Health, Yelp, MapQuest: Approximately 2.3 to 3.0 out of 5 stars (58 reviews on one platform, others vary)
What patients say
Patients praise
- Efficient and quick service for some patients
- Friendly and accommodating staff in specific instances
- Cleanliness noted by some users
Common complaints
- Long wait times despite having appointments
- Difficulty reaching human staff via phone
- Billing issues, including unexpected bills, double-charging, and erroneous collections notices
- Poor communication regarding test results and prescriptions
- Concerns about facility cleanliness
- Rudeness or unhelpfulness of some staff members
In patients' words
"I spent 3 hours on a Sunday for an urgent care appointment only for the nurse practitioner did not care about my medical history and refused to prescribe me the medication that I needed... If you can go anywhere else, I recommend doing so."
— LocalityBiz review for ConvenientMD Dover"Bathroom is pretty dirty, waiting room is dirty with used tissues and other trash."
— Yelp review for ConvenientMD Greater Dover Area"My husband received services... we received a bill in the mail... his HSA was also billed at the time of service. We were double-charged... I have REPEATEDLY tried to get in touch with ConvenientMD... cannot get a response."
— BBB Complaint regarding ConvenientMD billing practicesMore clinics in Rochester
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