Psychiatry & Psychology | Rochester, MN - Olmsted Medical Center
Psychiatry and Psychology • Rochester, MN
Ratings by platform
- U.S. News & World Report / CMS HCAHPS: 4 out of 5 stars (Hospital-wide) (269 patients (HCAHPS survey))
- Yelp: 2.9 out of 5 stars (System-wide) (19 reviews)
What patients say
Patients praise
- Compassionate, confidential care approach for all ages
- Coordinated care and effective medication management reported by some patients
- Generally positive hospital-wide patient experience ratings (4/5 stars)
- Cleanliness and effective nursing communication recognized as strengths
Common complaints
- Concerns regarding dismissive behavior by some providers
- Reports of difficulties with appointment scheduling and cancellations
- Perceived lack of compassion or communication from administrative/support staff
- Frustration with perceived focus on billing over patient needs
In patients' words
"Extremely Dismissive, interrupts you when you’re trying to answer his questions, and was gaslighting."
— Healthgrades review for Dr. Nathan Manthey"Dr. Renelt was kind- a rare trait these days. Trustworthy & thorough."
— Healthgrades review for Dr. John Renelt"All Mary and all Olmsted care about is getting paid."
— Yelp user review regarding administrative/scheduling experiencesMore clinics in Rochester
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