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Primary Care | Condition & Treatments | URochester Medicine

Primary CareRochester, NY

★★★★☆3.5/5190 reviews across 7 platforms

Ratings by platform

  • Birdeye (Partners in Internal Medicine): 4.2/5 (18)
  • Birdeye (Medical Associates of Henrietta): 3.5/5 (25)
  • Birdeye (Webster Family Medicine): 3.8/5 (44)
  • Birdeye (East Ridge Family Medicine): 3.0/5 (23)
  • Birdeye (North Greece): 3.1/5 (16)
  • Wanderlog (Manhattan Square Family Medicine): 3.3/5 (59)
  • Birdeye (Greece): 4.4/5 (5)

What patients say

Patients praise

  • Providers are often described as attentive, thorough, and good listeners
  • Many patients feel well-supported in developing personalized care plans
  • Empowerment through transparent provider ratings and patient survey data on the official website
  • High praise for specific medical practitioners and nurse practitioners

Common complaints

  • Long wait times for appointments and during office visits
  • Difficulty with administrative processes and scheduling
  • Concerns about staff professionalism and responsiveness
  • Frustration with prescription management and medical test orders

In patients' words

"Dr. Zelenka is always a good listener and does not make you feel rushed through the appointment. He may suggest a new medication and confirms that you are with it."

Official URochester Medicine Provider Profile

"Getting an appointment takes weeks, at best, and the level of service has gone down hill."

Birdeye Review

"She has helped me take back control over my health. I have lost 90 pounds so far because of her help. I wouldn't have been able to do this without her."

Official URochester Medicine Provider Profile

"Patients have expressed frustration with long wait times, difficulties in scheduling appointments, and feeling disrespected during their visits."

Wanderlog Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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