Pain Medicine - Overview
Pain Medicine • Rochester, MN
Ratings by platform
- Healthgrades (Dr. John Markman): 4.2 out of 5 stars (72 reviews)
- Healthgrades (Dr. Roger Ng): 3.4 out of 5 stars (19 reviews)
- Healthgrades (Dr. Mark Williams): 5.0 out of 5 stars (1 review)
- Medical News Today (Dr. Annie Philip): 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Some physicians are highly praised for being empathetic, patient, and good listeners
- Patients appreciating collaborative and individualized treatment approaches
- Successful outcomes with interventional procedures such as spinal cord stimulation
- Professional and efficient care noted by some patients
Common complaints
- Perceived lack of empathy and dismissive bedside manner from certain providers and staff
- Long wait times and difficulties with appointment scheduling or referral processes
- Patients feeling like they are not being listened to or that their concerns are invalidated
- Frustration with "cookie-cutter" or impersonal treatment plans
- Reports of unprofessional or rude office staff
In patients' words
"Dr. Williams is an empathetic and caring practitioner of pain management... respects a person's pain experience and is very open to a collaborative approach to future care."
— URochester Medicine patient testimonial"He told me to see a therapist and when I said I was he said that I needed to use mindful imagery to wish my pain away. As if that wasn't the worst thing. Then I read his notes for the visit on MyChart. He lied about so much."
— Healthgrades review for Dr. John Markman"The glittering marketing rhetoric in their brochure about working intimately with every patient is not to be believed: this place is a mill: follow orders, pay your bill and don't ask questions."
— LocalityBiz review for UR Medicine Pain Management Center"Dr. Poli is a fantastic doctor! He takes the proper time and answers ALL my questions. He suggests various resolutions to my problems, and is all-around FABULOUS!"
— URochester Medicine patient testimonialMore clinics in Rochester
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